Our Privacy Policy

PRIVACY STATEMENT

Your privacy is important to The Trustee of Create Fitness Collective. This privacy statement provides information about the personal information that The Trustee of Create Fitness Collective collects, and the ways in which The Trustee of Create Fitness Collective uses that personal information.

PERSONAL INFORMATION COLLECTION

Personal Information Collection: The Trustee of Create Fitness Collective may collect and use the following kinds of personal information:

  • Information provided for contacting us or subscribing to website services (e.g., name, email, phone number, messages);

  • Information related to your use of our services or products, including fitness programs or supplements (e.g., fitness goals, health information, dietary preferences);

  • Payment information for purchases or subscriptions (e.g., credit card details, billing address);

  • Technical data (e.g., IP address, browser type, device information) collected automatically when you visit our website;

  • Any other information you voluntarily provide to The Trustee of Create Fitness Collective.

We will only collect sensitive information, such as health data, with your explicit consent and where necessary to provide our services or products.

CHILDREN’S PRIVACY

Children’s Privacy: Our website is intended for users aged 18 and over. We do not knowingly collect personal information from individuals under 18 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hello@createfitness.com.au to request its removal.

USING PERSONAL INFORMATION

The Trustee of Create Fitness Collective may use your personal information to:

  • enable your access to and use of the website services;

  • supply to you services and/or products that you asked for; or

  • send you marketing communications.

Where The Trustee of Create Fitness Collective discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

Any third-party agents or subcontractors (e.g., payment processors, cloud service providers) are contractually required to comply with the Australian Privacy Principles and protect your personal information in accordance with this privacy policy.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, The Trustee of Create Fitness Collective may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Send you marketing communications, where you have provided consent. You may opt out at any time by clicking the "unsubscribe" link in our emails or contacting us at hello@createfitness.com.au.

USER RIGHTS UNDER AUSTRALIAN PRIVACY PRINCIPLES

Your Privacy Rights: Under the Australian Privacy Principles, you have the right to:

  • Request access to the personal information we hold about you;

  • Request correction of inaccurate or incomplete personal information;

  • Request deletion of your personal information, subject to legal obligations;

  • Lodge a complaint about our handling of your personal information with us or the Office of the Australian Information Commissioner (OAIC).

To exercise these rights, contact us at hello@createfitness.com.au.

SECURING YOUR DATA

The Trustee of Create Fitness Collective will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. The Trustee of Create Fitness Collective will store all the personal information you provide on its secure servers.

DATA RETENTION AND DELETION

Data Retention and Deletion: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your data in accordance with applicable laws.

DATA BREACH NOTIFICATION

Data Breach Notification: In the event of a data breach that is likely to result in serious harm, The Trustee of Create Fitness Collective will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth).

CROSS-BORDER DATA TRANSFERS

Information that The Trustee of Create Fitness Collective collects may be stored and processed in and transferred between any of the countries in which The Trustee of Create Fitness Collective operates to enable the use of the information in accordance with this privacy policy.

You agree to such cross-border transfers of personal information.

UPDATING THIS STATEMENT

The Trustee of Create Fitness Collective may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.

OTHER WEBSITES

This website contains links to other websites. The Trustee of Create Fitness Collective is not responsible for the privacy policies or practices of any third party.

OUR DETAILS

If you have any questions about this privacy policy or The Trustee of Create Fitness Collective’s treatment of your personal information, please write by email to: hello@createfitness.com.au